Terms of service
TERMS AND CONDITIONS AGREEMENT
IMPORTANT
We make every effort to ship your order within 24 hours. However, due to a high volume of orders, you can expect your order to ship in 3-5 business days. This information should be used as a general guide and is not guaranteed.
Orders with a value of $500 or more may need to be signed for by a recipient who is at least 18 years old. If you don't correctly plan the delivery, then the order may be sent back to us. If it is sent back to us, you might be responsible for the shipping fees again.
We make every effort to ship your order within 24 hours. However, due to a high volume of orders, you can expect your order to ship in 3-5 business days. This information should be used as a general guide and is not guaranteed.
Orders with a value of $500 or more may need to be signed for by a recipient who is at least 18 years old. If you don't correctly plan the delivery, then the order may be sent back to us. If it is sent back to us, you might be responsible for the shipping fees again.
Ensure to place orders through the correct country-specific store to avoid cancellations; utilize ".ca" for Canadian purchases and ".com" for United States purchases. Incorrectly processed orders may require cancellation and re-purchasing through the appropriate platform.
Items valued at $500 or higher will necessitate an adult signature during delivery. To ensure the successful receipt of your item, kindly arrange your availability to accommodate the delivery.
BACK ORDERS:
If nothing else is provided, out-of-stock items will be put on backorder and shipped out as soon as they become available. The website's estimated ship dates can be used to estimate when a product will run out of stock. Before placing an order, be sure to pay special attention to this.
BACK ORDERS:
If nothing else is provided, out-of-stock items will be put on backorder and shipped out as soon as they become available. The website's estimated ship dates can be used to estimate when a product will run out of stock. Before placing an order, be sure to pay special attention to this.
INTERNATIONAL SHIPMENTS:
Canadian Shipments:
Ensure to place orders through the correct country-specific store to avoid cancellations; utilize ".ca" for Canadian purchases and ".com" for United States purchases. Incorrectly processed orders may require cancellation and re-purchasing through the appropriate platform.
CANCELLATIONS:
Although commonly accepted, order cancellations may result in a 5% online payment processing fee if refunded back to the original payment method. Full refunds may be accepted as store credit.
If the order has already been processed or shipped, the cancellation may not be accepted. We try our best to process orders within 48 hours. Therefore, if we need to stop shipments and return an order, there could be additional fees. The initial delivery costs are not refundable.
Ensure to place orders through the correct country-specific store to avoid cancellations; utilize ".ca" for Canadian purchases and ".com" for United States purchases. Incorrectly processed orders may require cancellation and re-purchasing through the appropriate platform.
CANCELLATIONS:
Although commonly accepted, order cancellations may result in a 5% online payment processing fee if refunded back to the original payment method. Full refunds may be accepted as store credit.
If the order has already been processed or shipped, the cancellation may not be accepted. We try our best to process orders within 48 hours. Therefore, if we need to stop shipments and return an order, there could be additional fees. The initial delivery costs are not refundable.
LOCAL PICKUP:
If you selected Local Pickup as your shipping option, then please wait until an employee contacts you to arrange a time to pick up your order. Please call us at 888-211-0397 if you have any inquiries about your order.
*By accepting the conditions, you agree to the price at which your order is currently being sold and acknowledge that price adjustments cannot be made or accepted.
*You are responsible for reading our return guidelines, which can be found at the very bottom of our website page.